Pre-Order Policy Pre-orders allow us to see how much product we should order and what we are expecting to sell. All Pre-orders are a binding agreement to you purchasing such items and are non-refundable and non-transferable. No order shall be fulfilled until every item is in stock. Please make sure you separate orders by estimated release dates if you wish to receive items as they come in stock. In stock items will be held until all pre-order items are in stock if they are in the same order.